| FAQ
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Is the SMS number that I select dedicated
to my organisation?
Yes. Once you have chosen the number, the number is allocated exclusively to
you until you no longer need it.
Do I pay for the messages that are being received on my
number?
No. There are no inbound message costs associated with TextInbound.
How much does a message cost the person sending the SMS to
our inbound number?
It will cost the sender their standard rate for sending messages. There is no
premium cost for sending messages to your number.
How do I receive the inbound messages?
When you set your TextInbound service up, you choose the method by which we
forward the text messages to you. The choices are: by email to a designated
email address (the most popular route), by a designated HTTP address or by
using our Developer Toolkit and using the GetTextInbound method.
What information do you send me for every message sent to
my number?
We send the message body, the sender’s phone number, the date/time that we
received the inbound message and the inbound number that the message was
received on.
Do you use our mobile phone numbers for marketing
purposes?
No we do not. We conform to the stringent regulations of the Data Protection
Act. Your user and contact details are confidential to you.
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