Pricing
When sending messages from TextOnline, TextCampaign, TextEmail, and the
Developer Toolkit, you just pay for the messages that you send. There are no
set-up, monthly or ongoing charges.
Similarly, there is no minimum monthly message volume, messages don’t expire at
the end of the month, and you don’t pay extra to receive delivery reports and
SMS message replies, or to send a message from your organisation name.
Messages can either be bought in advance of sending, or sent and then paid for
on-account. When you register with us, just tell us whether you would like an
evaluation account, a pre-pay account, or a credit account.
Also, do let us know if you’re a charity, an education establishment, a member
of the NHS, a housing association, or a member of the armed forces or emergency
services, and we’ll take 15% off our standard charges.
To ensure we provide the highest quality of message delivery, we send all of our
messages through UK operators, where the InterConnect Fee (approximately
3.0p) is paid to the delivering network.
Pre-pay message charges
Clients with a pre-pay account purchase Message Packs, which are
charged according to the following schedule:
Pack Size
|
Unit Message Cost
(pence, excl. VAT)
|
Message Pack Charge
(excl. VAT)
|
250
|
7.5p
|
£18.75
|
500
|
6.9p
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£34.50
|
1,000
|
6.4p
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£64.00
|
5,000
|
5.7p
|
£285.00
|
10,000
|
4.9p
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£490.00
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Credit account message charges
Clients with a credit account, invoiced monthly, are charged according to the
following monthly-volume-based schedule:
Monthly Message Volume
|
Message
Credit
(pence, excl. VAT)
|
1 – 250
|
10.0p
|
251 – 1,000
|
8.5p
|
1,001 – 5,000
|
7.5p
|
5,001 – 10,000
|
7.0p
|
10,001 – 25,000
|
6.0p
|
25,001 - 50,000
|
5.0p
|
50,001 – 100,000
|
4.6p
|
100,001 – 250,000
|
4.25p
|
250,001 – 500,000
|
3.95p
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500,001+
|
Please contact us
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Additional services
TextInbound
A dedicated TextInbound number, purchased and set-up online from within your
account, is charged at £25 per month. There is no setup fee, and no charge for
each inbound message.
TextPremium
Charges for the TextPremium service fall in to two areas: a set-up fee and a
monthly rental of your Short Code and Keywords, as follows:
Short Code Type
|
Set-up Charge
|
Monthly Charge
|
Shared, with one keyword
|
£29
|
£39
|
Dedicated, with unlimited keywords
|
£595
|
£795
|
TextEmail Outlook plug-in
The TextEmail plug-in for Microsoft Outlook (not needed for our standard
email-to-SMS service) is purchased online from within your account and is
charged at £25 per user.
TextAlert
Each TextAlert is purchased and set-up online from within your account, and is
charged at £10 per month. Messages that are then sent through your TextAlert
are charged as above.
Please note that the above charges are subject to VAT at the prevailing rate.
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